Shipping & Delivery Policy

Last Updated: 26 August 2026

At DG Attire, we aim to make your online shopping experience simple, reliable, and convenient. This Shipping & Delivery Policy explains how we process, ship, and deliver orders placed through our online clothing store.

We currently deliver orders within India only.

1. Shipping Coverage

DG Attire currently ships products to delivery addresses located within India.

We may not be able to deliver to certain locations because of courier service availability, restricted areas, incomplete addresses, or other logistical limitations.

If delivery is unavailable to your location, we will notify you where reasonably possible.

2. Order Processing

After you successfully place an order, we begin processing it for dispatch.

Orders are generally processed within 1–3 business days, unless a different processing time is mentioned on the product page or at checkout.

Order processing may take longer during:

• Sales and promotional periods
• New collection launches
• Festivals and public holidays
• High-demand periods
• Unforeseen operational circumstances

Orders are processed only after the applicable payment or order verification requirements have been completed.

3. Shipping Partners

DG Attire may use third-party courier and logistics partners to deliver your order.

Depending on your location and order, these may include:

• Shiprocket
• Delhivery
• Blue Dart
• Other reliable shipping and logistics partners

The courier partner may vary depending on delivery location, availability, package size, serviceability, and other logistical factors.

4. Estimated Delivery Time

After your order has been dispatched, delivery generally takes approximately 3–7 business days, depending on your delivery location and courier service.

Delivery times may vary for:

• Remote or difficult-to-reach locations
• Rural areas
• Certain pin codes
• High-demand periods
• Festivals and public holidays
• Weather conditions
• Courier delays
• Transportation disruptions
• Other circumstances beyond our reasonable control

The delivery timeline provided by DG Attire is an estimate and is not a guaranteed delivery date unless specifically stated otherwise.

5. Shipping Charges

Applicable shipping charges, if any, will be displayed during the checkout process before you complete your purchase.

Shipping charges may vary depending on factors such as:

• Delivery location
• Order value
• Package size or weight
• Promotional offers
• Shipping method
• Other applicable logistics costs

If free shipping is offered on an order, the applicable terms of the free-shipping offer will be displayed on the website.

6. Order Tracking

Once your order has been dispatched, DG Attire may provide you with tracking information through email, WhatsApp, SMS, or another available communication method.

You can use the tracking information provided to monitor your shipment through the applicable courier or logistics service.

Tracking information may take some time to become active after the package has been handed over to the courier.

7. Shipping Address

Customers are responsible for providing accurate and complete delivery information at checkout.

Please carefully check:

• Full name
• House/flat number
• Building or society name
• Street/area
• City
• State
• PIN code
• Mobile number

DG Attire is not responsible for delivery delays or failed deliveries caused by incorrect, incomplete, or inaccurate information provided by the customer.

If you notice an incorrect shipping address after placing your order, contact us as soon as possible.

We will try to update the address before dispatch, but changes cannot be guaranteed once an order has been processed or shipped.

8. Delivery Attempts

The courier partner may make one or more delivery attempts depending on its delivery procedures.

Please ensure that someone is available to receive the order at the delivery address.

If delivery fails because:

• Nobody is available to receive the package
• The customer refuses the package
• The address is incorrect
• The phone number is unreachable
• The customer does not respond to the courier
• The delivery location is inaccessible

the courier may return the package to DG Attire.

Additional shipping charges or other conditions may apply if a package needs to be re-shipped, where permitted.

9. Cash on Delivery Orders

If Cash on Delivery (COD) is available for your location, you may select COD during checkout.

For COD orders:

• Accurate contact and delivery information must be provided.
• We may contact you to verify the order.
• Orders may be cancelled if verification cannot be completed.
• Repeated refusal to accept COD orders may result in COD restrictions on future purchases.

COD availability may vary depending on your PIN code, order value, product, courier service, or other factors.

10. Delayed Delivery

Although we aim to deliver orders within the estimated timeframe, delays may occasionally occur.

Delivery delays may result from:

• Courier operational issues
• Weather conditions
• Natural disasters
• Public holidays
• Festivals
• Transportation disruptions
• Incorrect delivery information
• High order volumes
• Government restrictions
• Remote delivery locations
• Technical issues
• Other circumstances beyond our reasonable control

DG Attire will make reasonable efforts to assist customers with delayed shipments.

11. Lost or Damaged Shipments

If your tracking information indicates that a shipment has been lost, significantly delayed, or delivered incorrectly, please contact DG Attire as soon as possible.

We may work with the applicable courier or logistics provider to investigate the shipment.

If you receive a package that appears damaged, please contact us promptly and, where possible, retain the original packaging until the issue has been reviewed.

We may request:

• Order number
• Photographs of the package
• Photographs or videos of the product
• Shipping label
• Delivery details
• Other information necessary to investigate the issue

Any resolution will be handled according to the circumstances and our applicable policies.

12. Wrong or Missing Items

If you receive an incorrect product or an item appears to be missing from your order, please contact DG Attire as soon as reasonably possible after delivery.

Please provide your:

• Order number
• Name
• Contact details
• Description of the issue
• Photographs or videos where applicable

We will review the issue and provide an appropriate resolution according to our applicable policies.

13. Order Changes After Dispatch

Once an order has been dispatched, we generally cannot guarantee changes to:

• Delivery address
• Product
• Size
• Colour
• Shipping method
• Delivery instructions

If you need to make a change, contact us as soon as possible.

We will try to assist where possible, but changes are subject to order status and courier limitations.

14. Multiple Products in One Order

If your order contains multiple products, DG Attire may ship the products together or in separate packages depending on product availability, warehouse processing, package size, or logistics requirements.

If products are shipped separately, you may receive separate tracking information.

15. Delivery to Remote Locations

Delivery times may be longer for remote, rural, or difficult-to-service locations.

Certain PIN codes may also have limited or unavailable courier service.

If your location cannot be serviced, we may contact you regarding an alternative delivery arrangement or order cancellation, where applicable.

16. Returns and Exchanges

Shipping an order to you and returning a product are separate processes.

If you wish to return or exchange a product, please refer to our Return & Refund Policy for information about eligibility, timelines, conditions, and applicable return shipping arrangements.

Products returned without following the applicable return procedure may not be accepted.

17. Refunds for Cancelled or Returned Orders

Where a refund is applicable, it will be processed according to our Return & Refund Policy and the payment method used for the order.

The time taken for the refunded amount to appear in your account may depend on your bank, card issuer, UPI provider, payment gateway, or other financial institution.

18. Contact Us

If you have questions about your order or delivery, please contact DG Attire.

DG Attire

Email: dgattiree@gmail.com

Phone/WhatsApp: +91 8780783472

Location: Surat, Gujarat, India

When contacting us about an order, please provide your order number so that we can assist you more efficiently.

19. Changes to This Shipping Policy

DG Attire may update this Shipping & Delivery Policy from time to time to reflect changes in our shipping partners, delivery processes, charges, service areas, or applicable requirements.

Any updated version will be posted on this page with a revised “Last Updated” date.

We recommend reviewing this policy periodically for the latest information.

Last Updated: 26 August 2026